Run your MSP on one platform
An MSP's margin lives in two places: what you pay for tooling, and how many endpoints one technician can carry. Monitic attacks both. One platform replaces the RMM-plus-PSA-plus-security stack you're paying five vendors for, and one console — with tickets that already know everything about the device — is how a technician stops losing twenty minutes of context-switching on every incident.
Multi-tenant to the bone, not bolted on
Monitic wasn't retrofitted for service providers; tenancy is enforced at the data layer. Every client is a company object with its own agents, units, and policies. Technician access is governed twice: a hard allow-list of which clients each technician may touch, then role-based permissions for what they may do there. Client A's data can't leak into Client B's view — not by policy, by architecture.
- Per-client isolation with cross-client aggregate dashboards for your NOC.
- Technician roles — juniors get read-and-remediate on assigned clients; seniors get the fleet.
- Client-scoped reporting — scheduled reports per client, branded, delivered automatically. Your monthly review meeting prepares itself.
The desk and the fleet are one product
Your PSA and your RMM were never meant to be two products. In Monitic, the service desk is native to the fleet: a ticket opens with the device's inventory, patch posture, alert history, and recent changes already attached. Remote access is one click from the ticket — same agent, no second license. And the billing layer speaks MSP: contracts, invoices, and ledgers tied to the clients and work you actually delivered.
Sell security as a service — without buying a security stack
The highest-margin MSP conversation today is security. Monitic hands you the inventory to sell it: compliance posture per client with one-click remediation, CVE detection matched to each client's real software, SIEM and firewall management for the clients who need it, and privileged access for the credentials you hold on their behalf. Package them as tiers; the platform meters them per client.
AI that multiplies your bench
Monitic AI is a technician that never sleeps: it triages alerts, investigates with real fleet data, and — with approval gates and a full audit trail — executes fixes, including over an encrypted terminal session. For an MSP, that's after-hours coverage without after-hours payroll, and every AI action is logged per client for your compliance file.
Economics designed for wholesale
Per-endpoint pricing — never per technician, so growing your bench costs nothing. Volume discounts scale with your total endpoints across all clients. White-label options let you present the console under your brand. And because one subscription covers what five vendors billed separately, the spread between your cost and your seat price widens without touching your rate card. See the worked example in our MSP case study →
Frequently asked questions
Can technicians be restricted to specific clients?
Yes — a hard per-client allow-list is enforced before role permissions even apply. It's the same boundary the platform uses for tenant isolation.
Does Monitic replace our PSA?
The service desk covers ticketing, SLA, automation, and MSP billing (contracts, invoices, ledgers). Many MSPs retire their PSA; others run both during transition. Migration support is part of onboarding.
Is there wholesale pricing?
Yes — MSP partners get a wholesale schedule based on aggregate endpoints, plus white-label options. Join the partner program →
Can clients get their own portal?
End-user request intake is available today via email-to-ticket and personnel accounts; a full client portal is on the roadmap.
See what one platform does to your cost base. Read the MSP case study, start your free 14-day trial, or get a demo.
See Monitic on your own fleet
Full-featured 14-day trial · no credit card · your real fleet in the console on day one.